“KAJIAN LITERATUR: OPTIMALISASI STRATEGI KUALITAS PELAYANAN BANDARA UNTUK MENINGKATKAN KEPUASAN PENUMPANG DI ERA DIGITAL”. Integrative Perspectives of Social and Science Journal, vol. 2, no. 03 Juni, June 2025, pp. 3692-06, https://ipssj.com/index.php/ojs/article/view/482.